Privacy Policy

Privacy Policy for Nookix

Last Updated: June 22, 2025

Thank you for using Nookix! This Privacy Policy explains how Nookix Inc. ("Nookix", "we", "us", or "our") collects, uses, and shares information about you when you use our website, applications, and services (collectively, the "Service"). Your privacy is important to us, and we are committed to protecting it.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in a few different ways to provide and improve our Service.

A. Information You Provide to Us:

Account Information: When you create an account, we collect your name, email address, and password.
Payment and Subscription Information: When you subscribe to our premium service, we collect information necessary to process your payment. This may include your name, billing address, and transaction details. Please note: We do not directly store your full credit card number. All payments are processed securely by our third-party payment processor, Stripe. We receive a secure token from Stripe that allows us to manage your subscription and process future renewal payments without ever having access to your sensitive card details.
Communications: If you contact us directly (e.g., for customer support), we may receive additional information about you such as your name, email address, the contents of the message, and any other information you may choose to provide.

B. Information We Collect Automatically:

Usage Data: We collect information about your activity on our Service, such as your listening history, book progress, searches, and content preferences. This helps us personalize your experience.
Device and Log Information: We collect information from and about the device you use to access our Service, including your IP address, browser type, operating system, device identifiers, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar technologies to operate and analyze our Service. For more details, please see the "Cookies and Tracking" section below.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our Service.
Process your transactions, manage your Subscription, and send you related information, including purchase confirmations and billing receipts.
Improve, personalize, and expand our Service and content offerings.
Communicate with you, including responding to your comments and questions, and sending you technical notices, updates, and security alerts.
Understand and analyze how you use our Service to monitor and prevent fraud.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited situations:

Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing (e.g., Stripe), cloud hosting, and analytics.
Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or abuse.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security and Retention

Security:

We implement appropriate technical and organizational security measures, such as encryption, to protect your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Retention:

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain information to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Data Rights and Choices (GDPR & CCPA/CPRA)

Depending on your location, you may have certain rights regarding your personal information. These include the right to:

Access the personal information we hold about you.
Rectify or Correct inaccurate personal data.
Request the Erasure (deletion) of your personal data.
Restrict or Object to our processing of your personal data.
Data Portability (receive your data in a machine-readable format).
Opt-out of the "Sale" or "Sharing" of your personal information (as defined by California law). Nookix does not sell your personal information.

To exercise any of these rights, please contact us at the email address provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to help us operate our Service, understand user activity, and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Children's Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data without your consent, please contact us.

8. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and, where feasible, by sending you an email notification. We advise you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: nookixpod@gmail.com. For detailed information about how we manage your data and account settings, visit our Data Management Center.