Nookix

Your Data & Account Management

Control your personal information and account settings

Account Data Management

Last updated: January 2025

Your Data Rights

At Nookix, we believe in transparency and giving you full control over your personal data. We are committed to protecting your privacy and respecting your rights under applicable data protection laws, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

You have the right to access, modify, or delete your personal information at any time. We make it easy for you to manage your data and account preferences through our platform.

What Data We Store

When you use Nookix, we may collect and store the following types of information:

  • Account Information: Name, email address, and profile preferences
  • Listening History: Books you've played, progress, and bookmarks
  • Usage Analytics: How you interact with our platform (anonymized when possible)
  • Payment Information: Billing details (securely processed by third-party providers)
  • Device Information: Basic technical data to improve your experience

Data Security & Protection

We implement industry-standard security measures to protect your personal information. Your data is encrypted both in transit and at rest, and we regularly review our security practices to ensure your information remains safe. We never sell your personal data to third parties, and we only share information as outlined in our Privacy Policy.

Account Management Options

Update Your Information: You can modify your account details, preferences, and privacy settings directly through your profile page.

Download Your Data: Request a copy of all personal data we have about you in a portable format.

Temporary Account Deactivation: Pause your account while keeping your data safe for future reactivation.

Account & Data Deletion

We respect your right to be forgotten. If you decide you no longer want to use Nookix, you can request complete deletion of your account and all associated data.

🗑️ Complete Account Deletion

To permanently delete your account and all related data, please send an email request to:

Important: This action is irreversible. Once deleted, your account, listening history, preferences, and all associated data will be permanently removed from our systems.

What to Include in Your Deletion Request:

  • Your registered email address
  • Your full name as it appears on the account
  • Confirmation that you want to permanently delete all data
  • Any specific concerns or feedback (optional)

We will process your deletion request within 30 days and send you a confirmation email once completed. Please note that some data may be retained for legal compliance purposes as outlined in our Privacy Policy.

Data Retention Policy

We only retain your personal data for as long as necessary to provide our services or as required by law:

  • Active Accounts: Data retained while your account is active and for service provision
  • Inactive Accounts: Account data may be deleted after 3 years of inactivity
  • Legal Requirements: Some data may be retained longer for legal, tax, or regulatory compliance
  • Anonymous Analytics: Aggregated, non-personal data may be retained for product improvement

International Data Transfers

If you're located outside the United States, please note that your data may be transferred to and processed in the US where our servers are located. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Contact Us

If you have any questions about your data, account management, or need assistance with any of the above processes, please don't hesitate to contact our support team:

Email: support@nookix.com

Response Time: We typically respond within 15 business days

For privacy-related inquiries, you can also reach us at nookixpod@gmail.com